What is a Posh Software user?

A Posh Software user is any user that can login to Posh Software and exists in User Management.

How are users counted towards billing?

You can add and remove users as your team changes. At the end of each monthly billing cycle, you will be billed for the following month's subscription based on the exact number of Posh Software users you have. For annual subscriptions, you will be billed for the tier that most closely matches your user count.

What payment options do you accept?

We accept MasterCard, Visa, and American Express. For customers purchasing an annual subscription, we also accept bank transfers or checks.

What happens if I am not satisfied with my Posh Software purchase?

If you're not satisfied with any Atlassian Cloud product or service, we offer a 30-day money-back guarantee. No questions asked.

Can I try Posh Software for free?

Of course! Your first 7 days are on us. Sign up for a new Posh Software site to get started. If you love it (and we think you will), you can continue using Posh Software simply by providing us with your payment details.

What's the difference between Posh Software, Posh Service Desk, and Posh Core?

Posh Software is built specifically for software teams. Posh Software combines powerful developer tool integrations with the most important features and functionality required for great agile software development.

Posh Service Desk is built for IT and service teams, providing them with everything they need for out-of-the-box incident, problem, and change management

Posh Core is a simplified project management tool for customers looking to extend the power of Posh to their organization.

What's the difference between Cloud and Server deployment options?

With Posh Software Cloud, we host and setup your Posh Software site in the cloud for you. This is generally the best option for teams who want to get started quickly and easily, and for teams who don't want to manage the technical complexity of hosting themselves.

With Posh Software Server and Posh Software Data Center, you host Posh Software on your own hardware and you're able to customize your setup however you'd like. This is generally the best option for teams who want to manage all the details of the setup and don't mind the additional complexity of hosting themselves.