Reports
Analysis of the Helpdesk
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In-Depth Helpdesk
an overview of your helpdesk system
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Trends in Ticket Volume
an overview of the number of tickets
Customer Satisfaction
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Analysis of the Top Customers
Check out our customer stories
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Customer Satisfaction Survey
Check out the report details
Productivity
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Performance of Agents
Check out the report details
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Performance in a Group
Check out the report details
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