Received a broken TV

01 March, 2020|8:30 AM (1 Day ago)

Improve in A purposed Manner

Hi

The television I ordered from your site was delivered with a cracked screen. I need some help with a refund or a replacement.

Here is the order number FD07062010

Thanks

Emma Watson

broken_tv_solve.jpg (873kb)
broken_tv_solve.zip (342kb)

2 files attached


01 March, 2020|8:35 AM (1 Day ago)

Television with cracked screen

Hi Emma Waston,

I am sorry to hear about your experience with our TV. It sounds like you received a damaged product. Please provide me with the order number and we will work to resolve this issue as quickly as possible.

We are here to help!

Thanks

Customer Support

01 March, 2020|8:40 AM (1 Day ago)

Cracked Television screen Issue

Hi Mr. Mike,

Thanks for resolving the issue as per request. It worked as I wanted. I hope to work with you ahead. thanks again.

Regards

Emma Watson

01 March, 2020|8:45 AM (1 Day ago)

Cracked Television screen Issue

Hi Emma Waston,

Glad to help you. Buzz us anytime if you have any other queries regarding our products. Would you please consider rate us on the board?

Thanks,

Mike

01 March, 2020|8:50 AM (1 Day ago)

Cracked Television screen Issue

Hi Emma Waston,

If you like our support service, please leave your valuable feedback and review us with a 5-star.

Thanks,

Mike

01 March, 2020|8:55 AM (1 Day ago)

Cracked Television screen Issue

Hi Mr. Mike,

The support you provided was really good, and I got the correct solution for my problems.

Regards,

Emma Watson

Reply
broken_tv_solve.jpg (873kb)
broken_tv_solve.zip (342kb)

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